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CONTACT
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Zwiesel Kristallglas AG

Zwiesel Kristallglas AG
Dr.Schott-Strasse 35
D-94227 Zwiesel

Tel  +49(0)9922/98-0
Fax  +49(0)9922/98-300
info@zwiesel-kristallglas.com

Data privacy statement

The following explanation is to inform you, according to the legal information requirement (Federal Data Protection Act, Telemedia Act ), about the storage, type of data and their purpose. We will provide information about the first transmission and the type of data transmitted.

Automatic anonymous collection, processing and use of data for the web page.
Principally, the use of the web page does not require the collection or use of personal data. We do not require this.
We automatically collect, process, or use the following non-personal information, amongst others, in the form of cookies, which are passed to us by your browser. This information contains:
Browser type and version, operating system, referrer URL (source of a link),
IP address (hostname of the computer in use) - time of the server request

We use Google Analytics to analyze the use and for optimizing our web sites
See below

Personal data, which we need for your purchase.
Within the scope of your purchase in our on-line shop we will collect personal data (surname, name, date of birth, postal address, telephone, Email address, as well as bank and credit card details. They are processed by us for the purposes of contract completion and implementation, and are also used to process your order and payment as well as to deliver the items you have ordered.
We use your Email address and telephone number to keep you informed on the status of your order or delivery.
Credit worthiness checks can be made by us to avoid payment defaults.
Only if you voluntarily provide your personal data will it be collected, processed or used:

Registration
Registration is required before completing a contract and therefore personal data are required. The personal data needed are the following:
Surname, name,- address - Email address – telephone – date of birth – sex.
After your registration has been cancelled your data will be blocked for futher use and kept in accordance with the legal data retention regulations after the final business transaction has been completed.

Guest Account
To use the guest account we need the following data for temporary ordering, payment and shipment processing:
Surname, name,- address - Email address – telephone – date of birth – sex.
This information is blocked for further use after the final business transaction has been completed and is kept in accordance with the legal data retention regulations.

Newsletter
If you would like to receive our newsletter, we will need your Email address. You can revoke your consent for receiving the newsletter and storage of your Email address at any time.

Receiving information in the future
If you would like to be kept informed about new items, special offers, etc. enter an “x” in the click box to give your consent. You can revoke receiving information at any time.

Contract settlement (Shop)
If you have not given separate consent, e.g. for receiving advertisements, we will use your data only for completion, implementation, and termination of the contract. Only for this purpose will your data be forwarded to our service companies.
These are as follows:
The online shop is run in our name and behest by
the company IT-Informatik GmbH, 89077 Ulm, Magirusstr. 17.
Your orders, payments, questions, complaints, as well as returns are accepted for us and processed by this service company.
Payments will be settled and processed by the following companies:
Payone GmbH u. Co. KG, Fraunhoferstr. 2-4, 24118 Kiel ,
B + S Card Service GmbH, Lyoner Str. 9, 60258 Frankfurt / Main.
These companies can run credit worthiness checks to avoid payment defaults.

Data security
The personal data requested by us is transferred over a secure SSL connection ("Secure Socket Layer") with 128-bit encoding, to protect it against unauthorized access. In addition, we have taken further technical and organizational security precautions to prevent the loss, manipulation, destruction and misuse of data. Your customer account can only be accessed by your personal password. You can contribute to the protection of your data by chosing a password that cannot be easily deciphered. Use a combination of letters, numbers and characters and keep it secret.

Google Analytics
“This website uses Google analytics, a Web analysis service provided by Google Inc. (“Google”). Google analytics uses “cookies”. Cookies are text files which are saved on your computer and make it possible to analyse your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and saved on a Google server in the USA. Google will use this information to analyse your use of the website, compile reports on website activity for the website operators and provide additional services relating to website and Internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the use of the data collected on you by Google in the manner and for the purposes detailed above. You may withdraw your consent to this data collection and storage at any time with effect for the future.

In the light of the debate on the use of analytical tools with complete IP addresses, we would like to stress that this website uses Google Analytics with the extension »_anonymizeIp()« and that IP addresses are therefore processed only in abbreviated form to prevent them from being personally identifiable.”

 Piwik
“This website uses Piwik, an Open Source software for the statistical analysis of site traffic. Piwik usescookies”. Cookies are text files which are saved on your computer and make it possible to analyse your use of the website. The information generated by the cookies on your visit to this website is saved on the server of the provider in Germany. The IP address is anonymised immediately after processing and before it is saved. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.”

 Links to social media networks
To allow you access to further information networks we have provided links (bookmarks) on our web site. Follow the appropriate data security tips from the web site adminstrator when accessing these links.

Disclosure rights
According to §34 BDSG (German Data Protection Act) ,you can access information stored by us concerning your personal data at any time. If needed, please contact the responsible office below.

Logging and cancellation of your consent
Your expressly given consent is logged. This can be revoked at any time with immediate effect. You only need to notify us.
Terminating the registration and ending the guest acount
In this case your data will be blocked for further use after completion of the contract, and deleted according to the legal data retention regulations.
 

 

The party responsible in accordance with the German Data Protection Act - Bundesdatenschutzgesetz BDSG is:

Zwiesel Kristallglas AG
Online Shop
Dr. Schott Strasse 35
94227 Zwiesel
Tel. 09922-98-0